Operations
Quality operations beget quality products. Every process involved in creating your product deserves scrutiny. If you aren't measuring outcomes you are out of control. We go beyond metrics to help you discover your goal. Once we know where we are going its much easier to find the bottlenecks and optimize your processes to increase throughput and reduce costs.
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Computer Operations
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Your computer systems represent an important aspect of your office operations. Handle these well and you'll have a much more enjoyable office environment. Your data will be safe and secure. Your staff will be confident and productive. We've seen many shops with a fully competent computer installation and service organization who didn't understand the importance of operations managment.
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Document Your Operations
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Documentation is the step everyone hates. You don't have time to write it. If you write it they won't read it. If you don't write it they'll demand it. Every well run business documents its process steps. Unless you want to work harder and harder as your business grows, this is a habit you are going to need to develop.
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